State-of-the-Art Training
With The Halfman Group OnDemand
Halfman Group OnDemand is a fully immersive training program that gives your staff the confidence they need to close phone deals and increase customer satisfaction.
Course Offerings
Inbound Calls
Your staff will learn how to better handle:
- Inbound pre-owned vehicle calls
- Inbound specific new vehicle calls
- Inbound general new vehicle calls
- Rejections and objections from potential customers
Outbound Calls
Your staff will learn how to better handle:
- Outbound calls about pre-owned vehicles
- Outbound calls about new vehicles
- Responding to voicemails and messages
- Following up on calls to potential customers
- Campaign calls
Features
The web-based interactive training and communication platform is designed to allow a fully immersive training experience and state-of-the-art accountability features. Testing, tracking, and measuring capabilities engage users to foster retention for maximum benefit and return on investment. Accessible anytime and on any device, training can be completed from home or at the office.
Internet Accessibility 24/7
Accessible anytime on any web-enabled desktop, laptop, tablet or mobile device.
Easy-to-use
Our user-friendly platform makes navigation simple for all skill levels. Once logged in, you will be able to begin training with just a few clicks of the mouse.
Virtual Interactivity
Uniquely designed testing mechanisms allow users to actively participate and engage to foster comprehension and retention. Repeat and review key courses and exercises as you advance through the training.
Built-in Accountability
State-of-the-art accountability features monitor progress with comprehensive reports and alert notifications directly to email or SMS in real-time.
About Halfman Group
The Halfman Group has been working for automobile dealers since 1984. We soon learned that the way in which you sell cars evolves just as fast as technology. Today, with the influx of the internet, and over 90% of customers starting all auto shopping online, communicating with people we cannot see has become the number one differentiator between average and prosperous dealerships. The “meet and greet” handshake on the showroom floor is now done either on the phone or online.
With this in mind, Halfman Group has taken the time and made the investment to bring auto dealerships the most comprehensive, state-of-the-art training solutions, providing more sales and service through better in-dealership practices.
What makes this training different from other phone training programs?
Our interactive virtual training solution is revolutionizing companies and careers worldwide. Track, measure and monitor your results with dynamic testing mechanisms, role-playing simulations and immediate feedback. Review progress reports or set up notification alerts to be sent directly to email or via SMS. As a web-based training system, access Halfman Group OnDemand anytime and from any device.